1. Acceptance of terms
By accessing or using any part of the Flowtify platform, including Flowtify Automations, Flowtify Proposals, and LeadRadar, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use the platform. Your continued use of Flowtify following any updates to these terms constitutes acceptance of those changes.
2. Description of services
Flowtify is a cloud-based SaaS platform offering three distinct products under one login:
- Flowtify Automations. A social media analytics tool that tracks Instagram performance, ranks top posts and provides AI-generated suggestions. Additional automation features, such as appointment booking, email campaigns and workflows, may be added over time.
- Flowtify Proposals. Interactive proposal and e-signature software that enables businesses to create, send, and track professional proposals with legally binding digital signatures.
- LeadRadar. A lead generation and prospecting tool that finds and scores local businesses using publicly available business data.
Each product requires a separate subscription. Features, availability, and pricing may change at any time with notice.
3. Accounts and access
One Flowtify account provides access to all products you are subscribed to. To create an account, you must provide accurate and complete information. You agree to keep your account information up to date.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately at hello@flowtify.ca.
Accounts are for individual business use. You may not share your account credentials with third parties or allow multiple businesses to use a single account.
4. Subscriptions and billing
- All prices are listed and billed in Canadian dollars (CAD).
- Subscriptions are billed monthly or yearly, depending on the billing period you choose, and renew automatically at the end of each billing period.
- Each product includes one 7-day free trial. A credit card is needed to start it, and you won't be charged if you cancel before the trial ends.
- No refunds are issued after the trial period has ended. If you cancel after being billed, you will retain access to your subscription until the end of the current billing period.
- You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.
5. Acceptable use
You agree not to use Flowtify to:
- Engage in any activity that is illegal under Canadian federal or provincial law.
- Send unsolicited commercial messages (spam) in violation of Canada's Anti-Spam Legislation (CASL).
- Resell, sublicense, or provide access to the platform to third parties without prior written permission from Flowtify.
- Reverse engineer, decompile, or attempt to extract the source code of any part of the platform.
- Interfere with or disrupt the integrity or performance of the platform or its underlying infrastructure.
Flowtify reserves the right to investigate suspected violations and take appropriate action, including account suspension or termination.
6. Intellectual property
The Flowtify platform, including all software, code, design, branding, trademarks, logos, and content created by Flowtify, remains the exclusive property of Flowtify. Nothing in these terms grants you any ownership interest in the platform or its intellectual property.
Your data, including proposals, client information, automation configurations, and any content you upload or create within the platform, remains your property. By using Flowtify, you grant us a limited licence to store and process your data solely for the purpose of providing the service to you.
7. Data and privacy
Flowtify runs on servers in Toronto, Canada. Account data is stored in a PostgreSQL database hosted by Neon in the United States, as described in our Privacy Policy.
Flowtify does not sell, rent, or share your personal or business data with third parties for marketing purposes. Data is accessed only as necessary to operate and improve the platform.
For full details on how we collect, use, and protect your information, please refer to our Privacy Policy.
8. GST/HST
All subscription prices are listed and billed in Canadian dollars (CAD). Flowtify does not currently charge Goods and Services Tax (GST) or Harmonised Sales Tax (HST) on subscriptions. If Flowtify becomes required to collect GST/HST, we will notify you by email at least 14 days before taxes are added to your subscription. From then on, the applicable rate will be applied based on your province or territory of residence, and you will be responsible for providing accurate billing address information so the correct rate is used.
This section is about your Flowtify subscription. The GST or HST rate you add to your own proposals in Flowtify Proposals is set by you and is your responsibility.
9. Limitation of liability
The Flowtify platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Flowtify disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Flowtify shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if we have been advised of the possibility of such damages.
In no event shall Flowtify's total liability to you exceed the total amount of subscription fees you paid to Flowtify in the three (3) months immediately preceding the event giving rise to the claim.
10. Termination
You may terminate your account at any time by cancelling your subscription and ceasing use of the platform.
Flowtify reserves the right to suspend or permanently terminate your access to the platform, with or without notice, if you are found to have violated these Terms of Service, engaged in fraudulent activity, or caused harm to the platform or other users. Upon termination, your right to access the platform ceases immediately.
11. Changes to terms
Flowtify may update these Terms of Service from time to time. We will notify you of any material changes by email at least 14 days before they take effect. The updated terms will also be posted on this page with a revised "Last updated" date. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the new terms.
12. Governing law
These Terms of Service are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Calgary, Alberta, Canada.
13. Contact
If you have any questions about these Terms of Service, please contact us:
Flowtify
Calgary, Alberta, Canada